bagi99 Terms and Conditions
Please read all of bagi99's rules, terms, and policies carefully before using this platform — know your rights and responsibilities.
- 1. Introduction and Definitions
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Privacy and Security
- 9. Responsible Gaming
- 10. Account Suspension and Closure
- 11. Limitation of Liability
- 12. Changes to Terms
- 13. Contact
1. Introduction and Definitions
bagi99 ("we", "platform", "site") is an online gaming service that provides casino games, slots, and sports betting to users ("you", "member", "player") in Bangladesh. This document forms a legally binding agreement between bagi99 and its members.
It is entirely the user's responsibility to read and understand these terms and conditions. By creating an account, logging in, or using any service on the platform, you are voluntarily agreeing to comply with all of these terms.
Key Definitions
- Account: Your personal gaming profile registered on bagi99.
- Balance: The total amount of funds held in your account (including cash and bonuses).
- Bonus: Additional credits or rewards granted by bagi99, subject to specific conditions.
- Wagering Requirement: The obligation to place a specified amount in bets before bonus funds can be withdrawn.
- KYC: Know Your Customer — the identity verification process.
2. Eligibility and Registration
To register on bagi99, you must meet the following eligibility criteria:
- You must be at least 21 years old.
- You must be a legal resident of Bangladesh.
- All information provided in your registration form must be true, accurate, and complete.
- You may operate only one account — a single person may not open multiple accounts.
- You must not have been previously banned by bagi99.
Registration Process
The name, phone number, and payment details provided when creating your account must be registered in your own name. Using third-party payment methods is strictly prohibited. After registration, bagi99 may request completion of an identity verification (KYC) process at any time.
3. Account Management
The security of your bagi99 account is entirely your responsibility. You should not share your login credentials (username and password) with anyone.
Account Security Rules
- Use a strong password and change it regularly.
- Always log out after signing in from a public or shared device.
- If you notice any suspicious activity on your account, notify the support team immediately.
- You are responsible for all activity carried out from your account.
Account Verification
bagi99 may request proof of your identity, age, or payment method at any time. Failure to provide the required documents may result in your account being temporarily restricted or closed. Applicable documents may include a copy of your national ID card, passport, or driving licence.
4. Deposits and Withdrawals
All financial transactions on bagi99 are conducted in Bangladeshi Taka (৳ / BDT) and the following rules apply:
Minimum deposit: ৳200 (per method) | Minimum withdrawal: ৳800 | Withdrawal time: 15 minutes to 2 hours
Accepted Payment Methods
bagi99 currently supports the following mobile banking methods: bKash, Nagad, Rocket, Upay. All deposit and withdrawal requests must be made from an account registered in your own name.
Deposit Rules
- The minimum amount for each deposit is ৳200.
- Deposits are generally credited to your account instantly.
- Use only your own mobile banking account — deposits through third parties are prohibited.
- Keep the transaction reference number for your records.
Withdrawal Rules
- The minimum withdrawal amount is ৳800.
- Withdrawals may take between 15 minutes and 2 hours to complete.
- KYC verification may need to be completed before a withdrawal can be processed.
- Withdrawals may be delayed until any active bonus wagering requirements have been met.
- Withdrawals will only be processed via the same method used to make the deposit.
5. Bonuses and Promotions
bagi99 offers various types of bonuses and promotional offers. All bonuses are granted subject to specific conditions that must be followed.
Welcome Bonus
Example: Deposit ৳1,000 and receive a ৳1,200 bonus — total balance ৳2,200.
Bonus Terms
- Each bonus offer has a specific validity period — the bonus will be cancelled once it expires.
- You cannot withdraw directly from your bonus balance — the wagering requirement must be met first.
- Claiming the same bonus from multiple accounts will be treated as fraud.
- bagi99 reserves the right to modify or cancel any bonus offer at any time.
- If bonus abuse is proven, the bonus and any related winnings will be forfeited.
VIP Program
The bagi99 VIP programme has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is available at each tier — up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum, and 1.0% at Diamond. You can advance to higher tiers through active play.
6. Gaming Rules
All games available on bagi99 (slots, live casino, sports betting, etc.) are governed by the following general rules:
- Each game has its own rules and payout structure, which are displayed in the game interface.
- Bets lost due to a technical error or disconnection may not be refunded.
- Game outcomes are controlled by a Random Number Generator (RNG) and fair play is guaranteed.
- If an incorrect result is displayed in any game due to a technical issue, bagi99 reserves the right to void that round.
- In the event of a conflict between a game provider's rules and these terms, bagi99's rules will apply.
Betting Limits
Each game has a specific minimum and maximum bet limit. Specific bet limits may apply when playing with a bonus balance. Bets placed outside these limits will be considered void and any related winnings may be forfeited.
7. Prohibited Activities
The following activities are strictly prohibited on bagi99 and may result in account closure and forfeiture of funds:
- Operating multiple accounts in the same person's name.
- Exploiting loopholes in bonus terms to gain an unfair advantage (bonus abuse).
- Using hacking, viruses, or any other harmful software.
- Playing games using any automated bot or software.
- Accessing another person's account without permission.
- Creating an account using false information.
- Using the platform for money laundering or illegal financial activities.
- Harassment or inappropriate behaviour towards other members or staff.
- Depositing or withdrawing using a third-party payment method.
8. Privacy and Security
bagi99 places the highest priority on protecting your personal information. We keep all data secure using SSL encryption technology.
The information you provide is used only for the following purposes:
- Service delivery and account management.
- Identity verification and fraud prevention.
- Processing financial transactions.
- Fulfilling legal obligations.
- Providing customer service.
We do not sell your information to third parties without your consent. You can read our full privacy policy on the Privacy Policy page.
9. Responsible Gaming
bagi99 is firmly committed to responsible gaming. We place the highest importance on the wellbeing and mental health of our members.
Self-Exclusion and Limit Setting
We offer the following features, which you can activate at any time:
- Deposit Limit: Set a maximum daily, weekly, or monthly deposit amount.
- Bet Limit: Cap the maximum amount per bet.
- Cooling Off: Temporarily close your account for a set period of time.
- Self-Exclusion: Close your account on a long-term basis.
To activate these features, contact our 24/7 live chat support or visit our Responsible Gaming page.
10. Account Suspension and Closure
bagi99 reserves the right to temporarily suspend or permanently close your account in the following circumstances:
- Any violation of these terms and conditions.
- Fraudulent or deceptive activity.
- Failure to pass KYC verification or providing false information.
- If evidence is found that the user is a minor.
- Orders from law enforcement agencies.
- Extended period of inactivity.
After account closure
If an account is closed, the verified balance (excluding bonuses) will be returned, though this may be delayed during an investigation. If closure is due to prohibited activity, all balances may be forfeited. You may also request to voluntarily close your account at any time.
11. Limitation of Liability
bagi99 is not liable for the following:
- Losses caused by internet disconnection.
- Technical issues from third-party game providers.
- Unauthorized account access resulting from a security breach on your device.
- Unforeseen circumstances (force majeure) such as natural disasters, cyberattacks, or government directives.
- Service disruptions caused by circumstances beyond our control.
In any circumstance, the total liability of bagi99 shall not exceed the amount deposited in your account at the time of the incident.
12. Changes to Terms
bagi99 reserves the right to change, amend, or update these terms and conditions at any time. Before changes take effect, we will attempt to notify you in the following ways:
- Displaying a notice on the platform.
- Sending a message to your registered email.
- Updating the "Last Updated" date at the top of this page.
If you continue to use the platform after the changes, it will be assumed that you have accepted the new terms. If you do not agree to the new terms, you may request to close your account.
13. Contact
If you have any questions or concerns about these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: Support available 24/7 in Bengali.
Our support team is at your service 7 days a week, 24 hours a day. Live chat is the best way to get a quick resolution to any issue.